Account Management

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Account Management

Renewal and subscription FAQs

You may be wondering about the Business Directory Plugin and the benefits of renewing your package license. We are continually...

Account profile and billing

To access your account, first click the login button at the top of the page. Once logged in, you can...

How to reset your password

You can reset your password by visiting this link. On that page, please enter your username or email address. You...

How to cancel your account

Cancel your Business Directory Plugin subscription To cancel auto-renewal for your Business Directory Plugin subscription, log in and go to...

How to Download an Invoice

If you need to download or print an invoice for your Business Directory Plugin purchase, or if you need to...

How to Upgrade your License

If you are ready to use Business Directory Plugin on more sites, get more add-ons, or get access to a...

Manage your License and Sites

What's included in my license? An active license includes the following: Support in our help desk. Updates for the core plugin. Updates...

Support Details

When you purchase Business Directory Plugin Basic, Pro, or Elite, one year of support comes with your purchase. Renew Support...

How to get support without account access

Support for Business Directory Plugin is limited to paid users. Our Support Policy specifies we only provide support to the license...